Shipping policy

Shipping Policy

Processing Time

  • All orders are processed within 1–3 business days (excluding weekends and holidays).

  • You’ll receive a confirmation email with tracking information once your order has been shipped.

Shipping Rates & Delivery Estimates

  • Shipping costs are calculated at checkout based on your location and order size.

  • Estimated delivery times:

    • Netherlands: 2–4 business days

    • Europe: 4–10 business days

    • International: 7–21 business days

  • Please note that delivery times may vary depending on the carrier and destination.

Customs, Duties, and Taxes

  • International orders may be subject to customs fees, import duties, or taxes. These charges are the responsibility of the customer.

Delays

  • We are not responsible for shipping delays caused by the carrier, customs, or unforeseen circumstances (such as strikes or extreme weather).

Missing or Damaged Orders

  • If your order arrives damaged or does not arrive, please contact us at [your email] within 7 days of delivery so we can assist you.